Twenty situations in 30 minutes, mixing the three formats from the unit: pick the most and least effective response, rank four responses, or rate each one on a four-point scale.
Real tests score you against the answers that experienced staff and the employer agree on. The same habits run through most of them: deal with problems early and directly, keep the right people informed, stay within your authority, and never hide a mistake or bend a rule to make life easier. Read each response as an action and ask what happens next.