Salesforce Administrator
Administer a working org, from Setup and access to tested automation and reporting.
Projects, case studies and mock exams
A support specialist can't open a renewal opportunity. Trace the missing access and grant only what the case needs.
6 steps · 40 minProject · IntermediateSales pipeline handoffBuild Vela Freight's renewal pipeline: a record type and layout, routing for East inquiries, and a report without closed deals.
8 steps · 40 minProject · IntermediateSupport org handoffSet up Juniper Scheduling's support intake with a queue, ordered routing, a response deadline and a workload report.
8 steps · 40 minCase study · AdvancedThe looping case reviewA case review flow loops back on itself in Debug. Find the bad connector, repair the loop and show that it finishes.
6 steps · 40 minCase study · AdvancedThe failed contact loadBoth rows of a contact import were rejected. Fix the field map, clean the source values and stop duplicates.
6 steps · 40 minProject · AdvancedOperations dashboard handoffGive Harbor Parcel one dashboard for sales and service, built on four source reports you check.
8 steps · 40 minProject · ExpertDonations app handoffBuild Cedar Giving's donations app, keeping received gifts apart from pending pledges and totaling gifts on each account.
8 steps · 40 minMock exam · ExpertAdministrator mock exam APractice the published exam format with an independent question set.
60 questions · 105 minMock exam · ExpertAdministrator mock exam BPractice the published exam format with an independent question set.
60 questions · 105 minPractice Salesforce administration in an original browser org with fictional business records. Configure standard and custom objects, explain record access, route sales and support work, and debug flows. Build reports, dashboards, imports, and controlled configuration releases. Connected projects cover a support org, a sales pipeline, an operations dashboard, and a nonprofit donations app. The course also includes administrator interviews and two original timed mock exams mapped to the published Platform Administrator guide. This independent simulator runs locally in your browser and does not connect to a Salesforce organization.
Beginner
Setup and organization
Find administrative destinations and build precise working views.
Object Manager
Define entities, typed fields, relationships, and controlled choices.
Record experience
Configure record pages, processes, and productive collaboration.
Intermediate
Access administration
Diagnose layered access and grant only the required actions and records.
Sales administration
Configure qualification, sales processes, routing, and a usable pipeline.
Support administration
Route service intake and preserve meaningful ownership and case lifecycles.
Advanced
Automation
Build, debug, and bound record-triggered, screen, and scheduled flows.
Data quality
Calculate results, prevent invalid saves, and reconcile repeatable imports.
Reports and dashboards
Define analytical populations and deliver checked reports and dashboards.
Expert
Application architecture
Design relationships, roll-ups, approvals, and a controlled nonprofit application.
Governance and releases
Choose isolated test environments and validate configuration and agent scope.
Administrator readiness
Practice administrator interviews and complete two original timed mock exams.