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Courses / Business systems

Workforce and resource planning

Staff projects, manage hiring and reconcile workforce reports in two practice apps.

Start lesson 1Practice interviewTake the assessmentPractice the first unit of every course. No account needed.
51lessons
294checked exercises
14projects, cases and exams
Prepares you for Resource planning and workforce analyst job tests

Projects, case studies and mock exams

Plan work in Desk Staffing and manage applicants in Desk Hire. Use fictional people, projects, roles and recruiting records to calculate capacity, match skills, schedule confirmed and provisional work, approve requests and compare staffing scenarios. Build utilization, cost, revenue, skill-gap and hiring reports, then reconcile tables for spreadsheet and reporting workflows. Projects preserve your changes across steps. Case studies end in checked decisions. Original interview sets and a timed workforce analyst job test cover the definitions and decisions used in resource planning roles. All names, companies, rates and amounts are fictional training data. This course does not award or claim a vendor certification.

Beginner

FreeNo account or card needed. Every lesson in this unit is yours to practice.

Capacity and utilization

Calculate net supply, confirmed utilization and scheduled economics.

4 lessons

People, roles and matching

Read resource evidence and match every role constraint.

4 lessons

Bookings and the schedule

Create valid commitments and reconcile weekly schedule results.

4 lessons

Intermediate

Changes and rebalancing

Repair commitments after scope, leave and working-pattern changes.

4 lessons

Tentative demand and approvals

Reserve work and review booking requests against current capacity.

4 lessons

Requisitions and the pipeline

Approve vacancies, publish postings and progress candidate applications.

5 lessons

Advanced

Scenarios and headcount forecasts

Compare isolated staffing options and quantify qualified hiring demand.

5 lessons

Interviews and offers

Record structured evidence and complete accepted-hire workflows.

4 lessons

Reports and export joins

Deliver retained workforce tables with consistent grains and filters.

4 lessons

Expert

Skills strategy and staffing decisions

Compare qualified supply and feasible staffing options against stated objectives.

4 lessons

Recruiting metric integrity

Reconcile hiring clocks, stage-history conversions and recorded sources.

5 lessons

Integrated cases and job assessment

Defend workforce decisions and complete an original timed analyst test.

4 lessons

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